PRE-SALES NA NYUMA YO KUGURISHA
/ INKUNGA /
Twibanze ku bwiza no gukora neza serivisi zitanga inama mbere yo kugurisha, guhora tunoza ibikubiye muri serivisi, kandi tunoza urwego rwa serivisi kugirango duhuze ibyo abakiriya bacu bakeneye.
Hano haribikorwa bya garanti mbere yo kugurisha dutanga:
Ibicuruzwa byamakuru
Urashobora kubaza imikorere yibicuruzwa byacu, ibisobanuro, ibiciro, nandi makuru ukoresheje terefone, imeri, nubundi buryo. Tugomba gutanga ubufasha bwa tekinike yumwuga nubumenyi bwibicuruzwa kugirango tugufashe gusobanukirwa neza amakuru yibicuruzwa.
Kugisha inama
Kugira ngo uhuze ibyifuzo byawe byihariye, turatanga inama yihariye yo kugufasha kugufasha guhitamo ibicuruzwa byiza. Turashobora gutanga ibisubizo byihariye dushingiye kubyo usabwa kugirango twongere kunyurwa.
Ikizamini Cyitegererezo
Turatanga ibyitegererezo kubuntu kugirango ugerageze, bikwemerera kumva neza imikorere nubwiza bwibicuruzwa byacu. Binyuze mu gupima icyitegererezo, urashobora kumva neza ibyiza nibibi byibicuruzwa byacu.
Inkunga ya tekiniki
Turaguha ubufasha bwa tekinike kugirango tugufashe gukemura ibibazo byahuye nabyo mugihe cyo gukoresha ibicuruzwa. Inkunga ya tekiniki ninzira yingenzi kubigo byacu gushiraho ubufatanye burambye nawe.
Dushiraho kandi urubuga rwitumanaho kumurongo, rutanga amasaha 24 kumurongo wo kugisha inama kumurongo kugirango tuborohereze kubaza umwanya uwariwo wose. Byongeye kandi, turashobora kwitabira byimazeyo ubutumwa bwawe n'ibitekerezo binyuze mugushiraho konti mbuga nkoranyambaga.
Mu nganda ya fibre optique, serivisi ya garanti nyuma yo kugurisha ni serivisi ikomeye. Ibi biterwa nuko ibicuruzwa nkibikoresho bya fibre optique bishobora kugira ibibazo bitandukanye mugihe cyo gukoresha, nko kumena fibre, kwangirika kwinsinga, kwangiriza ibimenyetso, nibindi. Niba uhuye nibibazo mugihe ukoresha, urashobora kubishakira ibisubizo binyuze muri garanti nyuma yo kugurisha kugirango ubungabunge. ikoreshwa risanzwe ryibicuruzwa.
Hano haribikorwa bya garanti nyuma yo kugurisha dutanga:
Kubungabunga Ubuntu
Mugihe cya garanti nyuma yo kugurisha, niba ibicuruzwa bya fibre optique bifite ibibazo byiza, tuzaguha serivise zo kubungabunga kubuntu. Nibintu byingenzi muri serivisi ya garanti nyuma yo kugurisha. Urashobora gusana ibibazo byubuziranenge bwibicuruzwa kubuntu binyuze muri iyi serivisi, ukirinda amafaranga yinyongera kubera ibibazo byubuziranenge bwibicuruzwa.
Gusimbuza ibice
Mugihe cya garanti nyuma yo kugurisha, niba ibice bimwe byibikoresho bya fibre optique bigomba gusimburwa, tuzatanga kandi serivisi zo gusimbuza ubuntu. Ibi birimo gusimbuza fibre, gusimbuza insinga, nibindi. Kuri wewe, iyi nayo ni serivisi yingenzi ishobora kwemeza ikoreshwa ryibicuruzwa bisanzwe.
Inkunga ya tekiniki
Serivisi ya garanti nyuma yo kugurisha nayo ikubiyemo inkunga ya tekiniki. Niba uhuye nibibazo mugihe ukoresheje ibicuruzwa, urashobora gusaba ubufasha bwa tekiniki nubufasha kubushinzwe nyuma yo kugurisha. Ibi birashobora kwemeza ko tugufasha gukoresha neza ibicuruzwa no gukemura ibibazo bitandukanye byahuye nabyo mugihe cyo gukoresha ibicuruzwa.
Ingwate
Serivisi yacu ya garanti nyuma yo kugurisha nayo ikubiyemo garanti nziza. Mugihe cya garanti, niba ibicuruzwa bifite ibibazo bifite ireme, tuzafata inshingano zuzuye. Ibi birashobora kugufasha gukoresha fibre optique yibikoresho bifite amahoro yo mumutima, ukirinda igihombo cyubukungu nibindi bibazo bitari ngombwa kubera ibibazo byubuziranenge bwibicuruzwa.
Usibye ibimaze kuvugwa haruguru, isosiyete yacu itanga nibindi bicuruzwa bya garanti nyuma yo kugurisha. Kurugero, gutanga serivisi zamahugurwa kubuntu kugirango bigufashe kumva neza uburyo wakoresha ibicuruzwa; gutanga serivisi zihuse zo gusana kugirango ubashe kugarura imikoreshereze isanzwe yibicuruzwa byihuse.
Muri make, nyuma yo kugurisha serivise ya garanti muri fibre optique ya fibre optique ningirakamaro kuri wewe. Mugihe ugura ibicuruzwa, ntugomba kwitondera gusa ubwiza nigiciro cyibicuruzwa ahubwo unasobanukirwe nibiri muri serivisi ya garanti nyuma yo kugurisha kugirango ubashe kubona ubufasha ninkunga mugihe gikoreshwa.
TWANDIKIRE
/ INKUNGA /
Niba ufite ikibazo cyangwa ukeneye ubufasha ubwo aribwo bwose, nyamuneka twandikire. Itsinda ryacu ryumwuga rizaguha ibicuruzwa byiza mbere yo kugurisha na nyuma yo kugurisha kugirango uhuze ibyo ukeneye.